GENERAL
By placing an order on our website, https://hardwoodputters.com, you confirm that you have read, understood, and agreed to the following General Terms and Conditions of Sale. Acceptance of these terms is required before proceeding with the order by ticking the appropriate box.
Ordering from Hardwood Putters implies full and unconditional acceptance of these Terms and Conditions. We reserve the right to modify the information on our website at any time without prior notice.
ORDERS
•Before completing a purchase, the Buyer must carefully review the specifications and details of the products displayed on the website.
•The purchase agreement is deemed concluded when Hardwood Putters sends a confirmation email to the Buyer. This email includes the Buyer’s information, the product details, prices, shipping costs, and delivery address.
•The Buyer is responsible for verifying the accuracy of their personal information in the confirmation email and notifying Hardwood Putters of any necessary corrections.
•In the event of errors in the delivery address provided by the Buyer, Hardwood Putters is not liable for undelivered products.
Note: Product descriptions and images on the website are for illustrative purposes only and may differ slightly from the actual product due to the natural variations in wood and other materials.
PRICE
•All prices listed on https://hardwoodputters.com are in Euros (€) and include VAT.
•Shipping costs are not included in the listed prices and are calculated during checkout.
•Prices are subject to change without notice; however, products will be invoiced at the price shown at the time of the order.
PAYMENTS
Payment methods accepted:
•PayPal
•Credit Card
•Bank Transfer
•Klarna
•Google Pay
•Apple pay
Orders are confirmed only after payment authorization is received from the respective payment centers. In the event of payment refusal, the order will be canceled.
DELIVERY
•Products will be delivered within a maximum of 60 business days from the date Hardwood Putters accepts the order.
•Delivery times are estimates, and delays will not result in order cancellation, refunds, or compensation.
•The recipient is responsible for inspecting the delivery and reporting any issues within 3 business days of receipt by emailing info@hardwoodputters.com.
RESPONSIBILITY
Hardwood Putters is not liable for damages of any kind resulting from improper use or malfunction of its products.
PRODUCTS
•Products are described and presented on the website as accurately as possible. However, slight variations may occur due to the unique characteristics of natural wood and other materials.
•Photographs on the website are for illustrative purposes only and do not constitute a contractual representation of the product.
WARRANTY
•All products are covered by a 24-month warranty, effective from the date of receipt.
•The warranty does not cover damages resulting from improper use, normal wear and tear, or modifications.
RETURNS
•The right to withdraw from the contract is valid for 14 days from the receipt of goods.
•Refunds are issued in the form of a voucher valid for one year and redeemable for future purchases.
•Returned products must be in their original, sealed packaging with all accessories and documentation included. Return shipping costs are the responsibility of the Buyer, except in cases of defective products.
CLAIMS AND DISPUTES
•Claims or disputes should be communicated in writing to info@hardwoodputters.com.
•Hardwood Putters is not liable for delays or disruptions caused by events of force majeure, such as natural disasters, internet outages, or unforeseen circumstances.
Note: If any clause within these Terms and Conditions is deemed invalid by law or regulation, the remaining provisions will remain fully enforceable.
CUSTOMER DATA
•The collection of personal information is necessary to process orders, arrange deliveries, and issue invoices. Failure to provide accurate information may result in the cancellation of the order.
•Customer data is processed in compliance with Art. 13 of Legislative Decree 30/06/2003 and GDPR 679/16.
For additional information, please contact info@hardwoodputters.com.